Privacy Policy

Last updated: 1st November 2015

Your privacy is important to us. This policy sets out what we will and won’t do with your personal information. We strive to offer you, its visitors and users (“you”, “your(s)”), the many advantages of Internet technology and to provide an interactive and personalised experience.

This online privacy policy applies only to information collected through our website and not to information collected offline.

This website is owned, controlled operated and administered within the UK by Vimark Solutions Limited trading as “UrgentPropertySale.com” (“we”, “us”, “our(s)”) and is registered under the UK Data Protection Act, No: Z9665813. Company registered in England No: 3340441. VAT No: GB 899 3680 47.

OUR PRIVACY POLICY EXPLAINS

• What information we collect and why we collect it.
• How we use that information.
• Information we might share.
• How we protect your information.
• Location of data.
• Use of Affiliated sites, linked sites and advertisements.
• Governing law.

CHANGES TO THIS POLICY

We reserve the right to change this policy at any time. Please check this page periodically for changes.

Your continued use of our site following the posting of changes to these terms will mean you accept those changes.

UNSUBSCRIBING

If at any time you would like to unsubscribe from receiving future communications:

• We include detailed unsubscribe instructions at the bottom of each email we send.
• Or you may contact us using our website Contact Us form.

WHAT INFORMATION WE COLLECT

• We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.
• Any data we request that is not required will be specified as voluntary or optional.
• When registering on our site, as appropriate, you will be asked to enter personal information such as:
  • name, e-mail address, mailing address, contact phone number.
• To enable offering the best possible price for your property, you will also be asked:
  • type, size, structure and condition of property, how owned, any outstanding mortgage or secured loans, urgency of sale.
• You may, however, visit our site anonymously.
• We also collect information about the use of our site via cookies (small files that a site or its service provider transfers to your computer’s hard drive through your Web browser) that enables the site’s or service providers’ systems to recognise your browser, how you use the system and capture and remember certain information.
• Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
• You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us or third parties. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

WHAT WE USE YOUR INFORMATION FOR

Any of the information we collect from you may be used in one of the following ways:

• To effectively tailor and process any request for products, services or information.
• Any financial information (such as outstanding mortgage or secured loans) will be used for assessing the available equity in your property.
• To personalise your experience (your information helps us to better cater to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To process transactions.
• To communicate with you when required.
• To administer a contest, promotion, survey or other site feature.
• To help solve any issues you might be facing, as such we may also keep a record of your communications.
• Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested by you, the customer.

Any contact information you provide may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, promotions, related product or service information, from us and related third party companies, etc.

INFORMATION WE MIGHT SHARE

• We will, when required, share personal and financial information (name, e-mail address, mailing address, or contact phone number, additional personal information such as outstanding mortgage and secured loans) with trusted third parties (such as associated property search and brokering consultants) to fulfil our service obligations (providing these parties agree to keep this information confidential).
• We will, when required, share personal information (name, e-mail address, mailing address, or contact phone number) with third parties who assist us in operating our website, service, or business, (providing these parties agree to keep this information confidential).
• We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
• We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests or requests by applicable regulatory bodies, to operate our systems properly or to protect either ourselves or our other users.
• We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of Vimark Solutions Limited.
• We may provide third parties, at our discretion, with certain aggregate statistical data about your use of our websites, which data may include demographic data such as age range and/or geographic location of groups of user. It will not include information that could personally identify you.
• You consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) in the event that the processing of your information involves such a transfer.

HOW DO WE PROTECT YOUR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

Any supplied sensitive/credit information (such as credit/debit card details), whether collected online or offline via the telephone, is transmitted and then encrypted into our Payment gateway providers’ database via Secure Socket Layer (SSL) technology, only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After any telephone payment transaction, your credit/debit card details are destroyed. We never store credit/debit card information.

LOCATION OF DATA

Some of those to whom we may transfer your personal information may be located in various countries, which at present have not been designated as having an adequate data protection system in place. Whilst your data is outside of the UK it will continue to be handled in accordance with this data protection policy. By providing us with your data you indicate your consent to the transfer of your data to countries outside of Europe.

AFFILIATED SITES, LINKED SITES AND ADVERTISEMENTS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We expect our partners, advertisers and affiliates to respect the privacy of our users.Please be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices.

We are not responsible for the use of your personal information by such third parties.

You should check the applicable privacy policies of those third parties when providing information on a feature or page they operate.

We do not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.

COMPLAINT PROCEDURE

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

GOVERNING LAW

• UrgentPropertySale.com
• Vimark Solutions Limited
• 27 Old Gloucester Street
• London, WC1N 3XX, UK

• Tel: 0800 021 7420
• Fax: 0870 777 7831
• To Contact Us please click here

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